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Privacy Policy

Introduction

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, 'GDPR'), we hereby inform you of our data protection policy:

Additional Information

Data Controller Information

IdentityDentaid S.L. B61766648
Postal addressParc Tecnològic del Vallès Ronda Can Fatjó, 10 08290 - Cerdanyola (Spain)
Telephone+34 935 809 494
Emaildentaid@dentaid.es
DPO or contact dpo@dentaid.es

Purpose

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Respond to a query from the interested party with the advice of a specialist.

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Provide you with training courses and professional material that may be helpful to you based on your speciality and register you on our website.

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Management of selection processes.

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Respond to a contact request from a website user.

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Manage user participation in advertising promotions they have previously registered for and, with their consent, publish their personal information on the Dentaid website and social media if they are selected as winners. (in the event that such promotions are carried out, we will create the corresponding form).

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Registration as a customer with warranty extension

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Receive information about products distributed by Dentaid and PHB, commercial communications and courses, events and calls, if requested.

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Gather their experiences with our products for quality control purposes by inviting them to complete a brief questionnaire.

Legal Basis

The legal basis for processing your data is your consent, given when you voluntarily entered and communicated your information on the form and checked the corresponding box.

Data retention period

Your data will be retained, depending on the purpose for which it was provided, for the periods indicated below:

For the data retention period outlined in the privacy policy on www.dentaid.es:

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For the queries raised in the Can we help you? Section of the Form, once your query has been resolved, your information will be deleted within six months.

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In the Professional Register, your consent will remain valid until you choose to revoke it, which you may do at any time.

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For the queries raised on the Contact Form, once your query has been resolved, your information will be deleted within six months.

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Your information provided on the Application Form will be retained for a period of 2 years, unless you request its deletion at any time.

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In the user data published by Dentaid based on an advertising promotion, for the time strictly necessary. (in the event that such promotions are carried out, we will create the corresponding form).

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As long as you remain a customer, your information will be retained. Once you have unsubscribed, your information will be deleted within a period of no more than fifteen days (for technical reasons).

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As long as you wish to receive it, your information will be retained. Once you have unsubscribed, your information will be deleted within a period of no more than fifteen days (for technical reasons).

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It will remain for a maximum of three months, after which your information may be anonymised (dissociated) to be kept for statistical purposes.

Additionally, we would like to inform you that, apart from the periods mentioned above, we will retain your data for the mandatory limitation periods to fulfill our legal obligations and to manage our rights (including filing or defending a claim, if necessary). We will also adhere to corporate regulations regarding document archiving and retention.

Data recipients: assignees and data processors

We inform you that your data will not be communicated to third parties, unless we are legally obligated, although it may be transferred to companies within the same business group as long as you have accepted the privacy policy on the website. Additionally, we inform you that, in certain cases, we may share your data with other entities (including companies within the Dentaid group) that provide us with communication agency, marketing, digital media and social network services. These entities assist us in delivering our services efficiently while ensuring compliance with current regulations. As data processors of Dentaid's data, they are bound by a contract formalised in accordance with Article 28 of the GDPR, which legitimises their access to personal data and outlines the obligations related to the processing.

Rights of the data subject

Finally, we inform you that you have the right to obtain confirmation as to whether or not the data controllers are processing personal data concerning you. Likewise, you have the right to access your personal data, as well as to request the correction of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. Under certain circumstances, you may: (i) request the limitation of the processing of your data, in which case we will only retain it for the exercise or defence of claims; (ii) for reasons related to your particular situation, you may object to the processing of your data, in which case the data controllers will cease processing it except for compelling legitimate reasons, or for the exercise or defence of possible claims; and, if you have provided your consent for a specific purpose, (iii) you may, where appropriate, withdraw your consent at any time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal. Likewise, you will have the right to receive the personal data concerning you that you have provided to the data controllers, in a structured, commonly used, and machine-readable format, and to transmit it to another data controller, without restriction by the original data controllers. In this regard, you may request that the data controllers transmit the personal data directly, if technically possible, to the data controller you specify in your communication. Finally, we inform you that you may exercise your rights by sending a request to:

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Dentaid by email to dpo@dentaid.es [•] digitally signed (electronic ID or other recognised certificate), or through written communication addressed to Dentaid, S.L, with registered office at Parc Tecnològic del Vallès Ronda can Fatjó, 10 (08290), Cerdanyola (Barcelona) (Ref. GDPR).

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PHB by email to dpo@phb.es [•] digitally signed (electronic ID or other recognised certificate), or through written communication addressed to PHB S.L.U, with registered office at C/ Castanyer, 25 (08022), Barcelona (Barcelona) (Ref. GDPR).

The content of the request must include: your name and surname; photocopy of your national identity document, passport or other valid document that identifies you and, if necessary, of the person representing you, as well as the document or electronic instrument accrediting such representation; details of the request being made; address for notification purposes; date and signature of the applicant; and supporting documents for the request being made, if necessary. To obtain additional information about your rights, you may go to the website: https://www.aepd.es/es/derechos-y-deberes/conoce-tus-derechos

If you consider that the processing of personal data concerning you infringes applicable regulations or, simply, you are not satisfied with the exercise of your rights, you have the right to file a claim with the Spanish Data Protection Agency, through one of the following means: (i) By phone on +34 901 100 099, or +34 912 663 517; (ii) via electronic means, by going to the website https://www.aepd.es/es/la-agencia/en-que-podemos-ayudarte; (iii) in person by visiting our location at Calle Jorge Juan, No. 6 (28001) Madrid.

Accuracy of the data

Users are responsible for ensuring the accuracy of their data and commit to not entering false information and to updating it as needed.

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